Episode 222 | Heather Olson | Florida SouthWestern State College | The Knowledge Entrepreneurs Show

Mar 23, 2025
1h 9m

Meet Our Guest

Learn More About Dr. Heather Olson

Discover more about Dr. Heather Olson and her contributions to online education through the following links:

Feel free to explore these resources to gain a deeper understanding of Dr. Olson's contributions to online education!

Episode Description

In this conversation, Heather Olson shares her extensive journey in education, from teaching in various capacities to her current role in online learning and academic success. She discusses the importance of open access colleges, the integration of technology in education, and the need for humanizing online learning experiences. Heather emphasizes the significance of creating safe spaces for students, fostering self-efficacy, and the potential of generative AI as a tool for enhancing learning.

Notes Section

Key Topics Covered

  • The integration of AI as a collaborative tool in education.
  • Strategies for humanizing online learning through professor presence.
  • Innovative faculty development programs like "Technology Champions" and "Tinker Time."
  • The importance of creating safe and empowering learning environments.
  • The role of blended learning in optimizing student success.
  • Ethical considerations and applications of generative AI in education.
  • Olson’s holistic approach to academic success, including attention to well-being factors like sleep and hydration.

Educational Background and Career Progression

Heather Olson’s journey in education began as a substitute teacher in Maine, where she worked with students of varying learning abilities. Over nine years, she taught middle school language arts, high school English, and drama, honing her ability to engage students across diverse subjects. 

Transitioning to higher education, Olson began teaching composition and academic success courses, leveraging her master’s degree in English and doctorate in psychology to deepen her understanding of both pedagogy and student psychology. 

Today, as the Director of Online Teaching and Learning Experience, she applies this rich background to innovate and lead in the field of online education.

Innovative Programs and Initiatives

Technology Champions Program

One of Olson’s flagship initiatives, the "Technology Champions" program, empowers faculty to pilot and advocate for new educational technologies. This program fosters a culture of experimentation and collaboration, enabling educators to integrate tools that enhance student engagement and learning outcomes. Faculty participants share their experiences and best practices, creating a ripple effect of innovation across the institution.

Professional Development Innovations

Olson has also introduced several professional development programs to support faculty:

  • Micro-Sessions: These 15-minute Zoom sessions provide quick, focused training on online teaching strategies and technology use.
  • Tinker Time: A low-stakes environment where faculty can experiment with new tools, fostering confidence and creativity in technology integration.
  • Student Discord Server: Olson created a 24/7 peer support platform, enabling students to collaborate and share resources outside traditional classroom hours.

These initiatives reflect Olson’s commitment to equipping educators with the skills and tools needed to thrive in a digital learning environment.

Teaching Philosophy and Approach

At the heart of Olson’s work is her student-centered teaching philosophy, which emphasizes:

  • Creating Safe Learning Spaces: Olson believes that students learn best in environments where they feel supported and empowered.
  • Promoting Self-Efficacy: She encourages students to take ownership of their learning journey, fostering confidence and independence.
  • Holistic Academic Success: Olson incorporates factors like sleep, hydration, and mental well-being into her approach, recognizing their impact on learning outcomes.
  • Guide on the Side: Rather than positioning herself as the sole authority, Olson acts as a facilitator, guiding students to discover and apply knowledge independently.

Her philosophy underscores the importance of balancing academic rigor with emotional and physical well-being, creating a comprehensive framework for student success.

Technology Integration Strategy

Olson views technology as a collaborative tool that enhances, rather than replaces, traditional teaching methods. Her approach includes:

  • AI in Education: Olson embraces AI as a means to personalize learning and support students who need additional help. She advocates for the ethical use of generative AI, ensuring it complements rather than undermines the educational process.
  • Intuitive Tools: By using platforms like Harmonize for discussions and PackBack for engagement, Olson minimizes cognitive load, allowing students to focus on learning.
  • Blended Learning: Olson champions a mix of online and on-campus instruction, which she believes offers the flexibility and interaction needed for optimal student outcomes.

Her strategic use of technology demonstrates how digital tools can be seamlessly integrated into education to enhance both teaching and learning experiences.


Conclusion

Heather Olson’s work exemplifies the potential of technology to transform education while preserving its most essential human elements. Through initiatives like the "Technology Champions" program and her emphasis on humanizing online learning, Olson has set a new standard for student engagement and success in the digital age. Her holistic approach, which combines innovative tools with a deep commitment to student well-being, offers a blueprint for educators and institutions navigating the evolving landscape of online education. As we look to the future, Olson’s strategies remind us that the key to effective learning lies in balancing technological advancement with meaningful human connection.

Key Takeaways

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